Railay Bay Resort and Spa Hotel Legal / Ethics / Environment Declarations

We have rated Railay Bay Resort and Spa Hotel for their legality and ethical trading policies, they scored 10 out of 100. The questions we asked them and their replies are below; please notify us if you find or even feel the answers given are not accurate or honest.

Question Answer
a) Do you have a full operational license for your hotel for Thailand? Yes
b) Is your hotel / villa registered for sales tax in Thailand? Not answered
c) If you collect a service charge from guests, is this mandatory? Not answered
d) What percentage of the service charge do you give to your staff? 10%
e) Does any of the service charge you collect go to management and / or directors? No
f) Do you buy any of your food and beverage items from government (including army and police) owned businesses? Not answered
g) Is your hotel the subject of any local protests / disputes (location, land title, building permit, etc.)? Not answered
h) Please describe any staff / people / community / environmentally friendly policies you have:  

Every member of our staff is here to make your time in our resort the very best it can be. We will do all we can to assure that your stay is a memorable one.

Our goal is to create in the Railay Bay Resort one of the finest small luxury hotels in Railay Beach, Krab. We take true pride in our facility, from our great restaurant and our cozy lobby to our large fluffy towels and in our guestrooms. Our staffs are as friendly and helpful as any you will find anywhere. In short, we intend to provide you with the very best hospitality in this white sand beach and the beautiful landscapes.